1. Introduction

Welcome to BKAN Academy (“we”, “our”, “us”). These Terms & Conditions govern your access to and use of our online training courses, learning materials, and digital products. By purchasing or accessing any BKAN Academy course, you agree to comply with these Terms.

If you do not agree with these Terms, please do not use our website or purchase our courses.

2. Definitions

  • “Course” refers to any online training module, downloadable resource, or digital product offered by BKAN Academy.
  • “User” / “You” refers to any individual or organisation purchasing or accessing our courses.
  • “Platform” refers to our website and the Lemon Squeezy checkout system used to process payments and deliver digital content.

3. Use of BKAN Academy Courses

3.1 License to Use

Upon purchase, you receive a non-exclusive, non-transferable license to access the course content for personal or organisational training purposes.

You may not:

  • Share login credentials
  • Distribute course materials publicly
  • Resell, reproduce, or modify content
  • Use content for commercial training without written permission

3.2 Access Duration

Unless otherwise stated, courses include lifetime access. BKAN Academy reserves the right to update or modify course content without prior notice.

4. Payment Terms

4.1 Payment Processing

All payments are securely processed through Lemon Squeezy, which handles:

  • Card payments
  • Fraud protection
  • VAT/GST compliance
  • Secure checkout

We do not store or have access to your full payment card details.

4.2 Pricing

All prices are listed in the currency displayed at checkout. BKAN Academy may update pricing at any time.

5. Refunds & Cancellations

Refunds and cancellations are governed by our Refund & Cancellation Policy, which forms part of these Terms.

Key points:

  • Refunds are limited to specific conditions (e.g., duplicate purchase, unresolved technical issues).
  • Once course materials are accessed or downloaded, refunds are no longer eligible.
  • Cancellation is only possible before accessing course content.

Full details are available in the Refund & Cancellation Policy.

6. Course Updates & Availability

We may update course content to improve accuracy, relevance, or compliance. Updates do not constitute grounds for refunds.

We strive to maintain uninterrupted access, but we do not guarantee:

  • Continuous availability
  • Error-free operation
  • Compatibility with all devices or browsers

7. Intellectual Property

All BKAN Academy content — including text, graphics, videos, templates, assessments, and downloadable materials — is protected by copyright and intellectual property laws.

You agree not to:

  • Copy or reproduce content
  • Share content outside your organisation
  • Create derivative works
  • Remove branding or copyright notices

8. User Responsibilities

You agree to:

  • Provide accurate information during purchase
  • Maintain confidentiality of login credentials
  • Use courses ethically and legally
  • Avoid actions that may disrupt the platform or compromise security

9. Privacy & Data Protection

Your personal information is handled according to our Privacy Policy, which forms part of these Terms.

We collect only the information necessary to:

  • Process purchases
  • Provide course access
  • Maintain QMS-aligned audit trails
  • Improve learning experience

We do not sell or trade your personal information.

10. Limitation of Liability

BKAN Academy is not liable for:

  • Losses resulting from misuse of course content
  • Business decisions made based on course material
  • Technical issues beyond our control
  • Indirect, incidental, or consequential damages

Our courses are educational tools and do not replace professional judgement or regulatory requirements.

11. Termination of Access

We may suspend or terminate access if:

  • You violate these Terms
  • Fraudulent activity is detected
  • Course content is misused or redistributed

No refunds will be issued for terminated accounts due to violations.

12. Governing Law

These Terms are governed by the laws applicable in your jurisdiction. Any disputes will be handled through appropriate legal channels.

13. Changes to These Terms

We may update these Terms periodically. The “Last Updated” date will reflect the latest revision. Continued use of BKAN Academy courses indicates acceptance of updated Terms.

14. Contact Information

For questions about these Terms:

BKAN Academy Support Email: bkansupport@bkan.co.za
Website: www.bkan.co.za

Last Updated: 25 August 2026