Understanding ISO 17025 Clause 6.2
Clause 6.2 is one of the most critical clauses in ISO/IEC 17025 because it deals with the resource that influences every single result produced by the laboratory: people. Equipment can be calibrated, facilities can be upgraded, systems can be improved — but none of this matter if personnel are not competent, authorised and supported. Clause 6.2 ensures that the human foundation of the laboratory is strong, structured and defensible.
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